Sometimes Patients Need Courage not Comfort

by

A Critique of the Sanitisation of Trauma in Psychotherapy

There is a fundamental problem at the heart of modern psychotherapy: many therapists are so afraid of emotion, so afraid of their own reactions, and so constrained by technique, that they inadvertently communicate to patients that their suffering is too dangerous to be truly encountered.

The language of therapy itself often reveals this fear. We hear phrases such as “reaching out,” “going on a therapeutic journey,” “holding space,” and “doing the work.” To many people, particularly those who have endured severe trauma, this language feels detached from reality. It sounds professional, safe and therapeutic. It does not sound human.

Many people avoid therapy not because they fear emotional pain, but because they fear emotional inauthenticity.

As a therapist, I have come to believe that what many patients are seeking is not another professional observer of their suffering, but a strong, emotionally courageous human being who is prepared to enter their world with them and remain there. They want a therapist who can challenge them when necessary, love them when appropriate, and not retreat into technique when confronted by the brutality of human experience.

The Tyranny of Technique

Psychotherapy increasingly risks becoming a profession of protocols, exercises and carefully managed interventions. Chair work, imagery exercises, worksheets, safe places, grounding techniques, therapeutic scripts—all of these can have value. But too often they become substitutes for the thing patients need most: intimacy.

I do not reject the goals of these interventions. I reject the idea that they must be delivered through artificial exercises that interrupt the living relationship between therapist and patient.

If a patient’s vulnerable child mode emerges in the room, I do not need to ask them to move chairs to have a conversation with it. I can speak to it directly.

If a patient’s punitive mode attacks them, I do not need to perform an exercise. I can challenge it in the moment.

If a patient has never experienced protective love, I do not need to teach them about it conceptually. I can attempt to provide an experience of it.

The relationship itself becomes the intervention.

Silence Is Not an Absence of Therapy

Many therapists are frightened of silence. They rush to fill it with questions, reflections, interpretations and interventions.

I have learned to trust silence.

At first, patients often experience silence as uncomfortable. They wonder whether they are failing, whether I am disappointed, whether they should say something. Over time, however, many discover that silence can become one of the deepest forms of intimacy.

Silence strips away performance.

Silence removes technique.

Silence forces two human beings to encounter one another without the protection of words.

Often therapists speak not because the patient needs them to speak, but because the therapist needs relief from their own anxiety.

To sit in silence with another person’s suffering requires strength.

The Sanitisation of Trauma

Nowhere is the profession’s fear more apparent than in trauma therapy.

Trauma is repeatedly translated into sanitised clinical language.

A therapist says:

“Then he went on to abuse you.”

But that is not what happened.

A therapist says:

“He touched you inappropriately.”

But that is not what happened.

A therapist says:

“Your mother was mean to you.”

But that is not what happened.

A therapist says:

“She physically abused you.”

But that is not what happened.

What actually happened was often horrifying, humiliating, degrading and terrifying.

A child was raped.

A child bled.

A child believed they were dying.

A child was humiliated.

A child was tortured.

A child was abandoned.

When therapists retreat into euphemism, they communicate something devastating:

“I cannot bear to know what really happened to you.”

Patients know this.

Indeed, many trauma survivors have spent their entire lives surrounded by people who could not tolerate the reality of their suffering. They do not need another person who averts their eyes.

The Myth of “Safe” Trauma Therapy

Consider the conventional approach to imagery rescripting.

A therapist establishes a safe place.

They establish a safe word.

The patient enters the memory.

The therapist enters the memory.

The therapist firmly tells the perpetrator to stop.

The patient is asked what they need.

The child is taken to safety.

This can undoubtedly help many people.

But for some patients, it feels profoundly artificial.

Consider the reality.

If an adult walked into a room and witnessed a child being violently sexually assaulted, they would not calmly say:

“Stop. This behaviour is inappropriate.”

They would experience outrage.

They would experience horror.

They would experience protectiveness.

They might shout:

“Get off that child!”

“What the hell are you doing?”

“You disgusting bastard!”

And turning to the child, they might say:

“This is not your fault.”

“You have done nothing wrong.”

“What is happening to you is cruel.”

“I’m here.”

That response is not therapeutic technique.

It is human.

And sometimes what traumatised patients require is not better technique, but a human being who is willing to respond humanly.

To Immerse Oneself in Trauma

Trauma therapy is not an intellectual exercise.

It is not an academic discussion.

It is not the application of a protocol.

To truly work with trauma, the therapist must be willing to immerse themselves emotionally in the patient’s experience.

Consider the difference between these statements:

“He abused you.”

And:

“He forced himself on you when you were a child. You were terrified. You were in pain. You thought you might die.”

Consider the difference between:

“She humiliated you.”

And:

“She deliberately degraded you in front of others and made you feel worthless.”

Consider the difference between:

“She physically assaulted you.”

And:

“She hurt you repeatedly while you were frightened, helpless and unable to escape.”

The point is not to shock.

The point is to refuse to hide.

Because trauma survivors do not experience their memories as diagnostic categories. They experience them as lived reality.

When therapists soften language to protect themselves from emotional discomfort, they may inadvertently communicate that the patient’s reality is too terrible to be spoken aloud.

The Therapist Must Be Able to Feel

Many therapists are taught to maintain neutrality, composure and professional distance.

But what if neutrality itself becomes a defence?

What if composure becomes avoidance?

What if distance becomes abandonment?

There are moments in therapy when the authentic response is grief.

There are moments when the authentic response is anger.

There are moments when the authentic response is love.

If I hear about a child being brutalised and I feel rage at the perpetrator, that does not necessarily represent a failure of professionalism. It may represent a successful encounter with reality.

If I hear about a patient’s suffering and I cry, that may not be weakness. It may be witness.

If I tell a patient that I care deeply about them in the agape sense—that I value them, want to protect them and believe they deserve love—that may not be a boundary violation. It may be the first truthful relational experience they have ever had.

Sometimes Patients Need Courage not Comfort

Modern psychotherapy often mistakes comfort for compassion.

But comfort alone does not heal trauma.

Traumatised patients do not always need someone to soothe them.

They need someone strong enough to accompany them into the places where everyone else has turned away.

They need someone who can say:

“What happened to you was horrific.”

“You deserved protection.”

“You were not responsible.”

“I am not afraid of your pain.”

And perhaps, most importantly:

“I will not sanitise your experience to protect myself from having to feel it.”

Because trauma work is not for the emotionally timid.

It requires therapists who are prepared to witness evil, experience grief, feel anger, tolerate helplessness and remain present.

Patients do not need another observer of their suffering.

They need someone courageous enough to enter it with them.

  • Consultant Nurse Psychotherapist

    Des is a Consultant Nurse Psychotherapist with 40 years’ experience of providing mental health care in a wide range of community and institutional settings as well as in private practice.